Customer Service – Dark Wear

We're Here to Help!

At Dark Wear, customer satisfaction is our top priority. Whether you have questions about your order, need assistance with returns, or want more information about our products, our team is here to support you every step of the way.

Contact Us

For any inquiries, feel free to reach out to us through the following channels:

📧 Email: info@darkwearuk.com
📞 Phone: +44 20 3302 6116
📍 Address: Unit 50 stables Market Chalk Farm Road London NW1 8AH

Our customer support team is available Monday – Friday, 9 AM – 6 PM (GMT).

Frequently Asked Questions (FAQs)

1. How can I track my order?

Once your order is processed, you will receive a confirmation email with a tracking link. Simply click on the link to monitor your shipment’s progress.

2. What is your return & refund policy?

We offer hassle-free returns within 30 days of purchase. Items must be unworn, unwashed, and in original packaging. Refunds are processed within 5-7 business days after receiving the returned item.

For returns, please contact us at info@darkwearuk.com with your order number.

3. Do you offer international shipping?

Yes! We ship worldwide. International delivery times vary based on location, typically ranging from 7-21 business days.

4. What payment methods do you accept?

We accept Visa, Mastercard, PayPal, Apple Pay, Google Pay, and more. All transactions are securely processed for your safety.

Why Choose Dark Wear?

Premium Quality: Our products are crafted with high-quality materials.

Fast Shipping: Quick processing and reliable delivery.

Secure Shopping: Your data and payments are protected.

24/7 Support: Got a question? We’re always here to help!

Stay Connected

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For any additional support, don’t hesitate to reach out. Thank you for shopping with Dark Wear!